Job Introduction
Working hours: Monday – Friday 9am to 5pm
Location: Office based in Wavertree, Liverpool
Would you like to do a job that makes a difference every day?
Gray Healthcare is the UK's leading specialist provider of individually tailored rehabilitation, community-based support. Here at Gray Healthcare, we believe that no person should remain in an acute or long stay hospital environment for a day longer than is necessary. We do not discriminate with risk history; we work beyond the label and prioritise the individual and their right to live in the community.
Our employees work hard every day to make a positive difference in people's lives. We value our people and are proud to support you in your role and help you realise your potential.
Gray Healthcare embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Introduction to the role:
Reporting to the Clinical Director, the HR Manager in Gray Healthcare is responsible for the HR Team including Advisors and Assistants. Working as a team, the HR function will be customer-focussed at all times. The HR Manager will review people strategies and consider people engagement.
With your expertise and guidance, we will continue to provide a safe, supportive, and productive workplace for all our colleagues.
If this challenge appeals and you share our values we’d love to hear from you.
Key responsibilities:
- Management and development of the HR team (HR Advisor and HR Administrator).
- Being responsible for accuracy of all transactional HR processes, ensuring they are timely and streamlined in relation to contracts, exit interviews, references etc.
- Taking the lead as HR system administrator for all HR systems ensuring full use of functionality is maximised.
- Coaching and developing line managers with ER people matters in their teams and upskilling them in key areas of HR such as absence management, reviews and improvement plans.
- Providing HR advice and guidance to employees.
- Taking the lead and delivering HR projects and campaigns.
- Being an escalation point for complex ER cases and supporting the HR Adviser in managing a caseload of employment matters such as disciplinaries, grievances, restructures, redundancies, performance, dismissals and tribunal claims.
- Escalating complex cases and seeking guidance from our external HR consultants and other employment law professionals where required.
- Developing and maintaining HR policies.
- Designing and delivering HR relevant training courses to managers and employees.
- Leading on the development and implementation of key policies, procedures & processes, reviewing and amending existing ones.
- Ensuring that data is accurately captured in the HR information system and various trackers and spreadsheets to extract meaningful management information (MI) and insight making recommendations for action.
- Taking responsibility to ensure that employee engagement is monitored, analysed and initiatives implemented.
Essential Skill Set & Experience Required:
- Qualifications CIPD level 5 qualified or above Experience.
- Previous experience in an HR management role.
- Experience of Employee Relations issues Highly experienced in using HR information systems. Thorough, up to date knowledge of employment law and legislation.
- Proficient user of IT programs such as Microsoft Outlook, Excel, Word, PowerPoint.
- Able to work appropriately with confidential and sensitive information.
- People management and development experience.
Desirable:
- Previous experience in Health & Social Care industry.
- Experience in a stand-alone HR role Knowledge of CQC (care quality commission) requirements.
- Knowledge of GDPR requirements Change management experience