Job Introduction
Business Development Manager
Home based with regular travel to assigned area and Liverpool office
Salary: Competitive. Total package depending on experience
37.5 hours per week
Would you like to do a job that makes a difference every day?
Gray Healthcare is the UK's leading specialist provider of individually tailored rehabilitation, community-based support. Here at Gray Healthcare, we believe that no person should remain in an acute or long stay hospital environment for a day longer than is necessary. We do not discriminate with risk history; we work beyond the label and prioritise the individual and their right to live in the community.
Our employees work hard every day to make a positive difference in people's lives. We value our people and are proud to support you in your role and help you realise your potential.
Gray Healthcare embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Introduction to the role:
With an exciting and ambitious growth plan that aims to greatly expand on our existing provision of services across many more locations over the coming years. We are seeking a number of dynamic and experienced Business Development Managers, ideally with an in depth understanding of the health and social care sector. Particularly within complex community-based support for adults with mental health, learning disability and/or autism care and support needs.
You will have a proven track record of achieving targets, driving growth, evidencing progress through measurable outcomes, and delivering exceptional customer service. You will have a strong understanding of health and social care services, care pathways, referral and commissioning processes within the sector. You will also bring excellent communication and interpersonal skills, with the ability to build rapport, negotiate effectively, and influence decision-makers. You will be a strategic thinker with the ability to identify opportunities, develop innovative solutions, and execute effective business development strategies.
The Ideal Candidate:
You will have:
- Experience of Working in Social Care in services for those with Learning Disabilities, Autism or Mental Health Needs.
- Experience of growing Business through organic growth and management of new projects from inception through to open/start.
- Strong relationships across the relevant health and social care sector including with Local Authorities, ICB's, Developers and Housing Providers.
- Experience managing and developing relationships with key partners but not limited to Local Authorities, ICB's, Developers.
- Experience liaising and coordinating with all levels including CEO, Head of Service, and others.
- Experience preparing reports for Senior Management Level and presenting these.
- Excellent Communication, Presentation, Organisation and Time Management Skills
- The ability to work to tight timescales, and work effectively under pressure.
Key responsibilities:
- Employ a strong customer centric approach to facilitate appropriate referrals and opportunities for growth.
- Work independently and in conjunction with Senior Management to develop new business opportunities.
- Work closely with the Assessment and Contract Manager to ensure internal processes are followed particularly in the generation of costings for submission.
- Develop Key Relationships with ICBs/Trusts/NHS to raise brand awareness of GHC.
- Build, establish and maintain excellent working relationships with Social Workers, Care Managers, Consultants, Commissioning Managers, Ward Managers and Out of Area Placement Managers.
- Market Development in own assigned area being aware of competitor activity Represent GHC in all professional forums as required.
- Understand your geographical area and be aware and monitor competitor activity.
- Work with the wider team to generate meetings with Social Workers, Care Managers, Consultants, Commissioning Managers, Ward Managers and Out of Area Placement Managers through phone calls and marketing campaigns.
- Effectively work alongside internal and external stakeholders.
- Work with the wider team to ensure that meetings with external agencies and stakeholders are arranged in a timely and professional manner and that feedback is provided by the use of our CRM.
To be considered for the role you must closely match the following criteria:
- Minimum of three years’ experience in similar level role; proven successful wins post
- Understanding of ICB’s, LA and NHS England commissioning and procurement procedures and practices.
- Strong leadership and negotiation skills; able to influence at a senior level
- Effective team player
- Enthusiastic and highly motivated
- Ability to problem solve and seek solutions when challenges are presented
- Excellent communication skills both written, verbal, and IT skills
- Understanding of safeguarding and employer responsibilities
- Full UK Driving Licence and full access to a suitable vehicle
- Educated to GCSE level in English and Mathematics grade A-C as a minimum; Health & Social Care NVQ would be desirable
- Degree-level education in relevant subject would be an advantage